displays frozen, buttons not working

[moztoma]

Same problem here. I spent 3 hours to get it work~ its really unplayable now. I'm in MSFS 2024

[ChruutvoLuzi]

Looks like it happens often when the video button is pressed, same for me

[Remo Baumann]

Similar issue. I was on a test flight overhead LFBT testing all protections and different systems. I cannot say for sure at which point the freeze occured. The first I noticed was a frozen FCU.

[mesh3314]

same here

[Diegoamd]

Same here during taxiing.
MSFS20204 + Last SU1 Beta + Navigraph.

[LH4371]

same. GND at EDDM. all fine until I tried to manually add takeoff speeds via keyboard. then the MCDU was stuck, everything else worked fine though. no navigraph here, just LIDO and simbrief. could seemingly un-stuck the mcdu by toggling it off/on once but then it hung up again and could not be re-activated

[danlee957]

Same here 90 minutes in to a transatlantic. Was messing about with different system displays at which point everything froze. Plane still flying but unable to do anything, msfs2020. Come on inibuilds, £70 not good enough sorry. 

[LH4371]

those who see freezes, is it the MCDU only what freezes? if yes did you use for whatever reason your physical keyboard for data entry? could be conincidence but I just only used the keyboard on the pedestal and could enter what I needed to enter without a freeze - so far. currently enroute into EGLL...

[MH1711]

5 minutes ago, LH4371 said:

those who see freezes, is it the MCDU only what freezes? if yes did you use for whatever reason your physical keyboard for data entry? could be conincidence but I just only used the keyboard on the pedestal and could enter what I needed to enter without a freeze - so far. currently enroute into EGLL...

It's the entire cockpit that freezes. For me it happened while adding fixes on the fix info page with the cockpit keyboard, not my physical one.

[srce]

Same here - happened on the stand before push.

[LH4371]

ok, sorry to hear. on my end only the MCDU freezes. having not touched my physcial keyboard I was just able to do a flight EDDM-EGLL, all fine

but will check whether this was conincidence or not

[Janko]

Same to me, happened out of DXB. Both Aicraft and systems are frozen....

[m2k]

Same here, on 5 attempted flights to different locations in MSFS 2020, 4 ended in WASM freezes.

[SYR]

Just also happened to me. During climb and while I was browsing several status pages. Quite frustrating.

[Matteo Spacca]

Is this related to one sim or happens on both?
I had a few flights in 2020 and 2024 but did not experienced any issues with frozen display/WASM

 

Matteo

[Hawke]

56 minutes ago, Matteo Spacca said:

Is this related to one sim or happens on both?
I had a few flights in 2020 and 2024 but did not experienced any issues with frozen display/WASM

 

Matteo

It seems to be both.

[LH4371]

I just finished a long haul from EGLL to KBOS with no issues at all. Did not touch the physical keyboard, again no idea whether that helps. Also, no full freezes here, just MCDU. And in 2024

[Sdwr87]

Same here.. .. in the -900. Was clicking around in the cruise and then noticed all frozen. I have a feeling it happened after I clicked on the video button. Whole flight lost.. lovely (MSFS 2020)

Edited yesterday at 04:04 PM by Sdwr87

[Avgeek380]

Just happened to me again, second time in 24 hours. It does seem pressing the video button is what causes it. Pressed it in the cruise while looking round the cabin came back 30 mins later it was all frozen.

[Andreas Guther]

Same here, the plane is completely unusable but it's even worse for me. Starting on the runway and its already frozen right away.

Edited yesterday at 06:35 PM by Andreas Guther

[Totof]

Guys,
It looks like it is Navigraph related bug. reset your Navigraph profile and select the sim navdata instead of Navigraph inside the EFB (option/3rd party)

Edited yesterday at 07:49 PM by Totof

[DroneSim]

If your displays freeze, you’ll probably loose all Airbus protections. Keep that in mind because as soon as you try to land and get the LG down, you’ll be in DIRECT LAW which is kinda funny and frustrating. 

[boncuk]

UPDATE: So I've only had this happen once, probably while browsing several status page but I'm sure it happened when I pressed the video button.

Just do not touch this button and your flight will be fine!

(MSFS 2020)

 

[xwind007]

1 hour ago, boncuk said:

UPDATE: So I've only had this happen once, probably while browsing several status page but I'm sure it happened when I pressed the video button.

Just do not touch this button and your flight will be fine!

(MSFS 2020)

 

Thanks for the feedback. For us MSFS 2020 guys, do we need to log out of navigraph charts too (it’s not working anyway)?

[Sdwr87]

Just tried another flight; about 2hrs long. Stayed away from the video button and all went fine. May be coincidence, I can't say for sure.

However, I'll add on my previous post and say that the Navigraph functionality has also not been working for me. I remember after the first install, scanning the QR code. The only thing that came from that was the ability to update the AIRAC. Charts are not showing despite no more QR code visible and the taxi diagram on the ND isn't showing either. (FS2020)