ini Manager is offline again

[Jason_S]

not opening as of 0200Z on July 5th..  Made a purchase and cannot download the airport because the inimanager won't open.

[Razalom]

Same for me and no purchase made - just opening the app and it stops just on the R at the end of inimanager

[Jason_S]

2 minutes ago, Razalom said:

Same for me and no purchase made - just opening the app and it stops just on the R at the end of inimanager

Same here.  Thank you.  At least we know that it is not our computers that cause it..

[Jason001]

For me it won't log me in it says "were experiencing a heavy server load" is that normal?

 

[RockyJet]

its not working here either, i just want to install and buy more scenery. 

[ChristianL1974]

Same here...sadly

[Killernuke_Gaming]

yep, tried reinstalling and now it won't even let me log back in on IM

[camster]

kaput here, also

[johe_ini_2312]

2 hours ago, Razalom said:

Same for me and no purchase made - just opening the app and it stops just on the R at the end of inimanager

Same here...remains like this too when trying again several times...

[richboy2307]

Thanks, the team is already notified. However, due to timezone differences it may take some time to resolve. Will rectify ASAP.

[pjchabiera]

is it already possible to say, when it will work again? My inimanager is also stopping loading at the r...

[richboy2307]

 

35 minutes ago, pjchabiera said:

is it already possible to say, when it will work again? My inimanager is also stopping loading at the r...

Should be resolved now. Try again.

[WernerAir]

Nope, still not working for me. Hasn't worked all day.

[richboy2307]

2 minutes ago, WernerAir said:

Nope, still not working for me. Hasn't worked all day.

It was working for a bit. But we're messing with stuff to see whats up. Team's on it. Standby!

[richboy2307]

Should be good again now @WernerAir

[WernerAir]

Yes, now it loaded. Thanks!

[Jason_S]

4 hours ago, richboy2307 said:

Should be good again now @WernerAir

Thank you.  It is working now.  I am still having a different issue that I previously had before.  Yesterday I wasn't sure that it was a network problem for the inimanager so I uninstalled in it and then reinstalled it.  Now when I open it the app recognizes my name, simulator path, and my simbrief login.. All my purchases are displayed, but they appear as if theyre not installed when they in fact all are already installed on my PC.  Any way around this?  

[richboy2307]

52 minutes ago, Jason_S said:

hey appear as if theyre not installed when they in fact all are already installed on my PC.

On the top left corner, select your Name to access the iniManager settings. From there make sure the paths are all correct, and then hit the SCAN NOW button for the desired sim. That will force the iniManager to scan the defined folders to see what is installed and should update their status accordingly.

Thanks!

[Jason_S]

8 minutes ago, richboy2307 said:

On the top left corner, select your Name to access the iniManager settings. From there make sure the paths are all correct, and then hit the SCAN NOW button for the desired sim. That will force the iniManager to scan the defined folders to see what is installed and should update their status accordingly.

Thanks!

Got ya..  I forgot the "scan now" feature.  Its all good now!  Thanks! 

[lucyy300]

On 7/5/2024 at 10:58 AM, Razalom said:

Same for me and no purchase made - just opening the app and it stops just on the R at the end of inimanager https://www.rcl-group.com/Dokumentni-sistem-cRCL-cDOCS/

That's frustrating!