Jump to content

Card declined, where to get support?

Recommended Posts

Hello everyone, I'm trying to purchase the A300 for MSFS. However, my two cards keep being declined. I can't check with my bank until Wednesday (Monday and Tuesday are bank holidays here), and that would be too late, if I want to have the discount applied. Last Friday I did some purchases at REX with no issues at all; so I understand my cards are not the problem.  Where in iniBuilds can I get support?

Link to comment
Share on other sites

Hi, you can reach out to support directly at https://inibuilds.com/pages/contact (Direct support) section.

However I'm afraid iniBuilds does not control the card/payment verification process so your bank/card provider would be more suited to handle this. Also please confirm you tried to purchase via the webstore, and not the iniManager?

The iniManager is having some difficulties regarding checkout currently. The team is looking into this however the webstore is working fine in the meanwhile.


Vrishabh Sehgal @Richboy2307 )
Community Team Member & Tester
IniBuilds Ltd. | inibuilds.com

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...