HammerStalll Posted July 31, 2023 Share Posted July 31, 2023 I started this topic over in the MSFS support forums but when I requested a refund because I was getting nowhere, Asobo suddenly decided it's your problem. I believe it's their problem but hey-ho. May I ask you to view this topic please as it contains a screenshot and (lazy me) saves me from writing it all again: https://forums.flightsimulator.com/t/an-225-does-not-show-up-in-the-hanger/598741/7 There are no other addons in my sim. This was the very first one that I bought and and, as you can imagine, I've been very reluctant to buy any others since. Thank you. Link to comment Share on other sites More sharing options...
Deleted Account Posted July 31, 2023 Share Posted July 31, 2023 Heya! Mh, this is weird indeed, as I can see it in my hangar. I'm guessing you already tried to un- and reinstall the plane? Link to comment Share on other sites More sharing options...
HammerStalll Posted July 31, 2023 Author Share Posted July 31, 2023 Yes - multiple times with a reboot in between. Link to comment Share on other sites More sharing options...
Deleted Account Posted July 31, 2023 Share Posted July 31, 2023 I'm sorry if this sounds dismissive of your issue, this is not my intention, im just genuinely curious.. Why do you need it to show up in your hangar? Anyways, I'll ask around our dev team if anyone knows why it might not show up in there 🙂 Link to comment Share on other sites More sharing options...
HammerStalll Posted July 31, 2023 Author Share Posted July 31, 2023 I understand the question. I've tried creating a new flight but it's not available to load there either. Link to comment Share on other sites More sharing options...
Deleted Account Posted August 1, 2023 Share Posted August 1, 2023 Ah, so it also doesn't show up if you try to select it in the aircraft selection screen? That indeed would be a rather big issue then haha Out of curiosity, can you select it if you enable "Developer Mode" in the options and then try to swap into it via Tools --> Aircraft selector? Link to comment Share on other sites More sharing options...
HammerStalll Posted August 1, 2023 Author Share Posted August 1, 2023 (edited) Still no luck. All of the default aircraft show up but not the Antonov. If it's of any help, I'm a developer (you may have seen me under Dragonflight Design) and I have forty years of technical troubleshooting in the PC industry (yes: pre- IBM 'PC Junior' days too). Edited August 1, 2023 by HammerStalll Link to comment Share on other sites More sharing options...
Deleted Account Posted August 7, 2023 Share Posted August 7, 2023 On 8/1/2023 at 5:00 PM, HammerStalll said: Still no luck. All of the default aircraft show up but not the Antonov. If it's of any help, I'm a developer (you may have seen me under Dragonflight Design) and I have forty years of technical troubleshooting in the PC industry (yes: pre- IBM 'PC Junior' days too). Heya again! So I did some digging and no one on our team knows why it wouldn't show up. I did some googling though and found some other people with similar issues. Did you try any of those fixes yet? https://forums.flightsimulator.com/t/carenado-arrow-iii-installed-but-not-showing-up-after-latest-update/403941/3 https://flightsimulator.zendesk.com/hc/en-us/articles/360019579340 https://forums.flightsimulator.com/t/multiple-problems-license-cannot-be-authenticated/510000 Link to comment Share on other sites More sharing options...
HammerStalll Posted August 7, 2023 Author Share Posted August 7, 2023 I'd seen and tried the top two (done the first one again, just in case) but the third one doesn't apply. -Dai Link to comment Share on other sites More sharing options...
Deleted Account Posted August 7, 2023 Share Posted August 7, 2023 Yeah, I am afraid I can't help any more then other than suggesting a complete sim reinstall 😕 Did you also try to contact MS/Asobo via zendesk? Link to comment Share on other sites More sharing options...
HammerStalll Posted August 7, 2023 Author Share Posted August 7, 2023 MS will give me a refund if I ask - they've already said so. Thank you for trying anyway 🙂 -Dai Link to comment Share on other sites More sharing options...
Recommended Posts