Markn1085

Yeah and unfortunately that is exactly what it did.

I'm in the US. The website has been working all day here; it's the app that won't open

This is the message I received after uninstalling and reinstalling the app. Anyone know what it means? 2026-02-20 19:23:32> Program: Starting Squirrel Updater: --install . 2026-02-20 19:23:32> Program: Starting install, writing to C:\Users\737ma\AppData\Local\SquirrelTemp 2026-02-20 19:23:32> Program: About to install to: C:\Users\737ma\AppData\Local\ContrailApp 2026-02-20 19:23:32> CheckForUpdateImpl: Couldn't write out staging user ID, this user probably shouldn't get beta anything: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\737ma\AppData\Local\ContrailApp\packages\.betaId'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost) at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost) at System.IO.File.WriteAllText(String path, String contents, Encoding encoding) at Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId() 2026-02-20 19:23:32> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\737ma\AppData\Local\ContrailApp\packages\RELEASES'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Squirrel.Utility.LoadLocalReleases(String localReleaseFile) at Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__2.MoveNext() 2026-02-20 19:23:32> CheckForUpdateImpl: Reading RELEASES file from C:\Users\737ma\AppData\Local\SquirrelTemp 2026-02-20 19:23:32> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch 2026-02-20 19:23:32> ApplyReleasesImpl: Writing files to app directory: C:\Users\737ma\AppData\Local\ContrailApp\app-2.4.3 2026-02-20 19:23:32> LogHost: Rigging execution stub for Contrail_ExecutionStub.exe to C:\Users\737ma\AppData\Local\ContrailApp\Contrail.exe 2026-02-20 19:23:34> ApplyReleasesImpl: Squirrel Enabled Apps: [] 2026-02-20 19:23:34> ApplyReleasesImpl: No apps are marked as Squirrel-aware! Going to run them all 2026-02-20 19:23:34> ApplyReleasesImpl: About to create shortcuts for Contrail.exe, rootAppDir C:\Users\737ma\AppData\Local\ContrailApp 2026-02-20 19:23:34> ApplyReleasesImpl: Creating shortcut for Contrail.exe => C:\Users\737ma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Contrail\Contrail.lnk 2026-02-20 19:23:34> ApplyReleasesImpl: About to save shortcut: C:\Users\737ma\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Contrail\Contrail.lnk (target C:\Users\737ma\AppData\Local\ContrailApp\Contrail.exe, workingDir C:\Users\737ma\AppData\Local\ContrailApp\app-2.4.3, args , toastActivatorCSLID 9f8fbca7-e48a-5306-bf99-16a659b20aa7) 2026-02-20 19:23:34> ApplyReleasesImpl: Creating shortcut for Contrail.exe => C:\Users\737ma\OneDrive\Desktop\Contrail.lnk 2026-02-20 19:23:34> ApplyReleasesImpl: About to save shortcut: C:\Users\737ma\OneDrive\Desktop\Contrail.lnk (target C:\Users\737ma\AppData\Local\ContrailApp\Contrail.exe, workingDir C:\Users\737ma\AppData\Local\ContrailApp\app-2.4.3, args , toastActivatorCSLID 9f8fbca7-e48a-5306-bf99-16a659b20aa7) 2026-02-20 19:23:34> ApplyReleasesImpl: Examining Pin: Alienware Purchased Apps.lnk 2026-02-20 19:23:34> ApplyReleasesImpl: Examining Pin: File Explorer.lnk 2026-02-20 19:23:34> ApplyReleasesImpl: Examining Pin: Microsoft Edge.lnk 2026-02-20 19:23:37> ApplyReleasesImpl: Starting fixPinnedExecutables 2026-02-20 19:23:37> ApplyReleasesImpl: Examining Pin: Alienware Purchased Apps.lnk 2026-02-20 19:23:37> ApplyReleasesImpl: Examining Pin: File Explorer.lnk 2026-02-20 19:23:37> ApplyReleasesImpl: Examining Pin: Microsoft Edge.lnk 2026-02-20 19:23:37> ApplyReleasesImpl: Fixing up tray icons 2026-02-20 19:23:37> ApplyReleasesImpl: cleanDeadVersions: for version 2.4.3 2026-02-20 19:23:37> ApplyReleasesImpl: cleanDeadVersions: exclude folder app-2.4.3

I did the exact same thing