Mowlly

What a stupid answer

Hello, I would like to report a major performance and stability issue with the Airbus A350 on Xbox, which currently makes the aircraft almost unusable. I want to be very clear from the start: this does not appear to be an issue with Microsoft Flight Simulator itself, but rather with the optimization of the A350. For comparison, I regularly fly the Boeing 787 Dreamliner (Asobo/Bravo), which also features complex systems and large glass cockpit displays. Under the exact same conditions (same simulator, same scenery, same streaming world data), the 787 works perfectly fine, with no freezes or system shutdowns. With the A350, however, the problem is very consistent: As soon as the simulator has to load cities, urban areas, houses, or mountainous terrain, the aircraft suddenly reaches a massive performance and memory spike. When this happens: all cockpit screens freeze or turn black, aircraft systems stop responding, the aircraft becomes frozen in mid-air, the flight is no longer controllable or recoverable. Once this occurs, the flight is effectively over. I cannot continue the approach, and I cannot land. To date, I have not been able to complete a single full flight and landing with the A350 on Xbox due to this issue. This behavior does not occur with the 787 Dreamliner, which strongly suggests that the problem is not related to world streaming or the simulator engine, but to the A350’s memory and performance management on Xbox. If this were a general RAM limitation, similar issues would affect other large aircraft, which is not the case. In its current state, the A350 feels like an aircraft that is still in development and not properly optimized for Xbox, and therefore should not have been released on this platform without further work. The memory usage and performance spikes are simply too aggressive. This situation is especially problematic during live streams, where viewers can clearly see the aircraft freeze with all screens off, which is extremely disappointing for a paid add-on. I truly hope a dedicated Xbox-focused update can be delivered to address these performance and stability issues, because at the moment, the aircraft is unfortunately not reliable enough to be flown. Thank you for your time and for taking this feedback seriously.

It's broken!

Hello, thank you very much for taking the time to reply so quickly. The issue I am experiencing is the following: before Sim Update 3 of the main simulator, everything was working normally. When I clicked once on the FMC to enter the flight plan and flight data, the input was detected correctly. Since that update, I now have to click twice very quickly for the action to be recognized. If I don’t double-click fast enough, the input is not detected at all. Additionally, since Sim Update 3 (and even after several simulator and aircraft updates), it is no longer possible to import the weight directly from SimBrief using the A350’s interface. The weight seems to be stuck, and we now have to enter it manually. Previously, a single button press would automatically load all the weight information, including passengers and payload. This situation is quite frustrating, especially during approach phases, as having to double-click quickly adds unnecessary stress. Unfortunately, this has really discouraged me from flying this aircraft, even though I truly enjoy it otherwise. Thank you for your understanding, and I hope this feedback can help.

Hello, I hope you are doing well. Since Update 4 of Microsoft Flight Simulator, I had not touched the Airbus A350 until recently. After several updates, I honestly started wondering whether this aircraft has actually been improved at all. Unfortunately, after testing it again, the situation is still unacceptable. Basic interactions are still broken: buttons that should work with a single click require two clicks to respond, which completely breaks immersion and usability. The SimBrief integration is still not working properly — it is impossible to correctly import payload and weight through the tablet. Worse than that, the aircraft feels even more unstable than before. Performance on Xbox is extremely poor: frequent freezes, major stutters, and serious FPS drops. The screens randomly turn off, clearly to “save performance”, but this only highlights how badly optimized this aircraft is. It consumes too many resources and remains completely unreliable. There have been no major improvements, no meaningful fixes, and no visible progress. In its current state, this aircraft is simply broken. I deeply regret purchasing it. Right now, it is nothing more than a disaster sitting in my hangar. I strongly advise Xbox users not to buy this aircraft. Selling a product in this condition is not acceptable. An emergency update is absolutely necessary, because having an aircraft released like this is simply not normal. This situation is extremely disappointing.

Surely but it's a shame

And of course I'm not crazy to say bugs that don't exist because before the SU3 there was no problem there, I specify!

If you're on pc you won't have the same bug as on xbox because even if it's the same updates it's not the same platform

Sorry for the pc Tag but I also have a friend with the same issue btw

Hello Support, I hope you’re doing well. I’m writing this message with great sadness and growing frustration, because every time I see the same issues coming back, it truly angers me. I see that you’re developing many new aircraft, adding new liveries and variants to the ones already in progress — but do you realize that your A350 is still completely bugged? It doesn’t respond properly to inputs on the touchscreen when trying to enter flight data. Its performance is extremely heavy for no reason, and it’s impossible to properly prepare a flight plan without having to double-click just to validate a simple option. For example, if I want to open the FMS1 page, I have to click twice before it reacts. That’s unacceptable. It’s an absolute shame that such an expensive aircraft has been left in this state, and yet it’s clearly not a priority in your updates. I honestly don’t understand why there hasn’t been a single update yet. I cannot recommend anyone to buy this aircraft at this point — and that’s coming from someone who truly loves the real A350. In real life, it’s a magnificent, incredible plane, always a pleasure to fly. But in this version, it’s just completely broken. Please, if you have an update planned, make this one your top priority — because this situation is unacceptable. It’s simply not possible that we’re flying a completely bugged aircraft that costs as much as a brand-new controller you’d buy in a store. It’s really sad — deeply sad — that in 2025, developers can create amazing airplanes but then leave them unfinished, thinking everything works fine just because it might run better on PC. But no, it’s not fine — especially on Xbox, where this aircraft is a mess. The A350 could have been perfect. It’s such a cool aircraft. But the same problems keep happening again and again, and they only seem to be fixed when you decide to fix them — maybe in 2030, who knows? So I’ll say it clearly: I strongly advise Xbox players not to buy this aircraft right now. Don’t buy it. It’s fully bugged. I’ve already reported the touchscreen issue once — you said it might be fixed, but it’s not. And another major problem is that with the current texture issues affecting the game (which both Xbox and PC players are facing), the A350 becomes even worse: the plane freezes midair, the engines randomly shut down and restart on their own — it’s chaos. Honestly, this is a disaster. I’m seriously worried about the upcoming update 4 — really worried. Here a link of the video https://youtube.com/shorts/b7fowC9_4Hc?si=OFa2NyBtnQOqqaZ5