Max,
Thank you for your kind reply.
Thanks for the explanation. However, you could just as easy have created an Installer that would have placed the product in the correct location. Many developers do this and it works well. To add another 600MB or so of software just to install this is, in my opinion, really is taking advantage of people's systems unnecessarily. With respect, the "future download structure" is always the excuse used by many organisations to justify loading their software onto systems without it being necessary. But that is my opinion. I have removed the Manager from my computer. I was surprised to find that I do actually HAVE to install this Manager in order to install the scenery - perhaps you might consider those customers who do NOT want this software and would prefer a normal install routine? Now that WOULD be good customer service! As for the Manager, it refused to accept my log in password even though it was correct (I keep and encryted file with my passwords in) - so I had to request a password reset in order to change the password and only then would the software let me into my purchase. By contrast, the install was quick and pretty flawless and that's great. I did kind of expect a pop up saying that the install had been completed - but it never happened and I had to guess when the install had actually finished, since my drive was still being accessed after the 100% point had been reached. But it is installed and it works fine and I'm happy.Yes, the Premium Deluxe version of MSFS DOES need to be deactivated as there are occasional double objects appearing and the scenery runs a lot slower because of the default Asobo Heathrow being loaded (and into memory) underneath it. I have an i9-9900K CPU with 32GB of Ram and a GeForce RTX 2080Ti 11GB graphics card and there is noticable stuttering and pausing when using the drone camera to look around - this even after defragging the drive. However, it is my first day and my first look so we'll see. Visually it looks wonderful.>>A manual for this release would be futile as we wouldn't have anything to include in it since the installation is streamlined via the iniManager.<<
Really? A bit of detail about the scenery would be useful for those non-UK customers who are being presented with the airport for the first time! Details such as the Runway Alternation programme in use there? And the requirement not to use 09L for takeoffs due to the Cranford Agreement? If I remember correctly that agreement has now lapsed but the Airport Authority almost never uses 09L for departures as a courtesy to local residents. Some history would have been good for a polished product. And no written credits for your developers? I hope they are not annoyed! There is much that could have gone into even a short PDF document. Just my opinion however . . .
So, since it has been some time since I retired from over 27 years service at Heathrow, today I took a drive up to the airport and spent around 2 hours looking around the airport and it's perimeter and the Cargo area, as well as the north side, hotels and the Rental Car offices - many places that I used to patrol at length on those wonderful night shifts! I was able to meet a few people who I know who still work there too and it was a kind of memory lane thing for me, looking at the various control posts I used to be in charge of. Nice to see you have included many of them in thre scenery, which was a nice surprise. And to see how much the place has changed since I left.
It's a great product and I mean that. I guess I was really annoyed that I had to use a "Manager" do what could have been a simple install. But I'm over it now.
Tomorrow, Friday 25th FEB, will be when I take an in-depth look at the airport - and the video will be out on Saturday around non UK time at the latest.
My thanks on behalf of all of us Simmers, for taking on this project.
Kind regards,
Lee