Hi, Can anybody help please!

The (MFD) / ECAM Center Displays have no text. I have tried removing all associated files from within the WASM folder and spawned at an airport on the runway, but this does not seem to fix the issues. I have attached an image, and would greatly appreciate if someone could point me in the right direction.

Kind regards.

Heath.

12 hours ago, Heath said:

Hi, Can anybody help please!

The (MFD) / ECAM Center Displays have no text. I have tried removing all associated files from within the WASM folder and spawned at an airport on the runway, but this does not seem to fix the issues. I have attached an image, and would greatly appreciate if someone could point me in the right direction.

Kind regards.

Heath.

Hi,

It seems like something is failing to load on initial start-up. I can suggest a fresh install. Hopefully that will fix the issue.

Thanks!

Hi iniKyle,

Thanks for quick reply. I have uninstalled the aircraft numerous times but to no avail. Did you mean reinstall the sim?

Kind regards,

Heath.

10 minutes ago, Heath said:

Hi iniKyle,

Thanks for quick reply. I have uninstalled the aircraft numerous times but to no avail. Did you mean reinstall the sim?

Kind regards,

Heath.

Thanks for the clarification.

Before I suggest a full sim reinstall, could you please try the following?

• Make sure the simulator is completely closed.

• Locate your Community Folder.

• Rename your Community Folder to Community1.

• Relaunch the simulator. This should create a new Community folder.

• Once you reach the main menu, close the simulator.

• Move the A350 from Community1 into the newly created Community folder.

• Launch the simulator again.

Let me know if that helps, thanks!

Hi again iniKyle!

I have completed all the above but still the same outcome.

Kindest regards,

Heath.

13 minutes ago, Heath said:

Hi again iniKyle!

I have completed all the above but still the same outcome.

Kindest regards,

Heath.

Thanks. Could you attempt a fresh install of the aircraft, into the newly created community folder?

Please ensure you are using no 3rd party scenery/mods for the A350.

Hi Kyle,

I have reinstalled MSFS 2024, then installed the A350 via the inbuilds manager and pronto! It is now working.

Can I please thank you for your quick response and patience with this support ticket.

Very much appreciated.

Kindest regards,

Heath.

23 minutes ago, Heath said:

Hi Kyle,

I have reinstalled MSFS 2024, then installed the A350 via the inbuilds manager and pronto! It is now working.

Can I please thank you for your quick response and patience with this support ticket.

Very much appreciated.

Kindest regards,

Heath.

Glad we got it working, Heath! If you encounter any other issues, I'll do my best to troubleshoot with you.

Thanks again Kyle:)