Is anyone else experiencing issues with jetways after updating the scenery through the Marketplace? It seems that for sceneries supporting the iniBuilds multi-jetway system, none of the jetways are functioning at all (whether single or multi-jetways)—whether using the EFB or the default ATC option.

While I know multi-jetways aren't currently supported on Xbox and cloud gaming, I am unable to use even the single jetways at these airports (such as OMDB, EGLL, and VHHH).

I am also experiencing this, I have Hong Kong and Manchester. Manchester works just fine but Hong Kong doesn’t, suspiciously the one with multi-jetway support on PC

15 hours ago, sumeetk said:

Is anyone else experiencing issues with jetways after updating the scenery through the Marketplace? It seems that for sceneries supporting the iniBuilds multi-jetway system, none of the jetways are functioning at all (whether single or multi-jetways)—whether using the EFB or the default ATC option.

While I know multi-jetways aren't currently supported on Xbox and cloud gaming, I am unable to use even the single jetways at these airports (such as OMDB, EGLL, and VHHH).

Thanks for your report. I will ask the team for further clarification about this behaviour on Xbox.

Thanks for your patience!

On 10/4/2026 at 12:07 PM, iniKyle said:

Thanks for your report. I will ask the team for further clarification about this behaviour on Xbox.

Thanks for your patience!

Hi Kyle,

Any updates?

15 minutes ago, sumeetk said:

Hi Kyle,

Any updates?

Nothing to report yet. Thanks for your continued patience!

On 10/3/2026 at 5:59 PM, sumeetk said:

Is anyone else experiencing issues with jetways after updating the scenery through the Marketplace? It seems that for sceneries supporting the iniBuilds multi-jetway system, none of the jetways are functioning at all (whether single or multi-jetways)—whether using the EFB or the default ATC option.

While I know multi-jetways aren't currently supported on Xbox and cloud gaming, I am unable to use even the single jetways at these airports (such as OMDB, EGLL, and VHHH).

I'll be honest. I didn't even know multi jetways were even supposed to work on Xbox. I thought that was going to be a pc update because you have to manually operate them.

10 hours ago, MITCH1988 said:

I'll be honest. I didn't even know multi jetways were even supposed to work on Xbox. I thought that was going to be a pc update because you have to manually operate them.

True, but I didn't know earlier and then I found out that it needs an external app. But now the issue is that I can't even use a single jetway anymore, which makes the whole airport pretty much useless since nothing connects.

P.S- I am actually on GeForce Now, but the reason I referred to Xbox is because both share the same concept.