This issue does not occur at other airports because OMAA utilizes the first jet bridge, which does not align well with the A350's default use of the L2 door. Is it possible to specifically configure the A350 to use the L1 door for boarding at OMAA?

Hi,

I'll take a look at this on my end. Can you confirm which gate you're at?

Thanks!

1 hour ago, iniKyle said:

Hi,

I'll take a look at this on my end. Can you confirm which gate you're at?

Thanks!

This is at Gate 637; I saw a screenshot of OMAA posted by someone on Discord, and it also showed overlapping jet bridges.

1 hour ago, iniKyle said:

Hi,

I'll take a look at this on my end. Can you confirm which gate you're at?

Thanks!

I have a rough guess: perhaps at other airports, the second jet bridge is used to connect to the aircraft door, whereas at OMAA, the first jet bridge is used instead. Due to the aircraft's dimensions, this results in an overlap—an issue that doesn't occur when I use the A380.

One more thing to add: I encounter this issue whether I use the GSX configuration file you provided or no configuration file at all, so it might not be related to GSX.

9 hours ago, iniKyle said:

Hi,

I'll take a look at this on my end. Can you confirm which gate you're at?

Thanks!

Is it possible to reproduce this issue?

10 minutes ago, dalongpeter said:

Is it possible to reproduce this issue?

Will test this afternoon and report back.

Thanks for your patience!

1 hour ago, dalongpeter said:

Is it possible to reproduce this issue?

Hi,

I was able to reproduce the issue. I will log it for the team to take a look!

Thanks again for your report!