repositioning at the gate like you suggested at a different post puts the plane past the yellowe line limit, also boarding through gsx doesnt work at OMDB V2 even using just one jetway

9 hours ago, tompa1234 said:

repositioning at the gate like you suggested at a different post puts the plane past the yellowe line limit, also boarding through gsx doesnt work at OMDB V2 even using just one jetway

Hi,

Did you uninstall and reinstall the GSX profile?

Thanks!

Hello,

I own several iniBuilds airports: KLAX, PHNL, LDDU, OMDB, OMAA... The jetways aren't working at OMDB and OMAA. They have never worked at these two airports.

GSX is up to date.

Can you help me?

Thanks.

On 9/12/2026 at 3:21 AM, macflo19 said:

Hello,

I own several iniBuilds airports: KLAX, PHNL, LDDU, OMDB, OMAA... The jetways aren't working at OMDB and OMAA. They have never worked at these two airports.

GSX is up to date.

Can you help me?

Thanks.

Hi,

Can you send a photo or video of the issue you are having? I've checked both airports, and everything is working as intended.

Thanks!

Just landed in OMDB V2 and taxied to gate C56. I had the same issue with the jetways not working when I asked for deboarding through GSX

Edited September 14Sep 14 by COT_87

3 hours ago, iniKyle said:

Hi,

Can you send a photo or video of the issue you are having? I've checked both airports, and everything is working as intended.

Thanks!

This is after loading into OMDB V2 at gate D1

https://photos.app.goo.gl/hdvAk5EToqxK32689

Edited September 14Sep 14 by COT_87

Has this been escalated to the development team?

5 minutes ago, COT_87 said:

Has this been escalated to the development team?

Hi,

In order for jetways to work at OMDB v2, you need to install and use the multi-jetway tool. I will leave a thread below for you to review.

Thanks!

On 9/16/2026 at 7:04 AM, iniKyle said:

Hi,

In order for jetways to work at OMDB v2, you need to install and use the multi-jetway tool. I will leave a thread below for you to review.

Thanks!

Hi Kyle,

I have the tool already installed and gates that use Inibuilds multiple jetways are working while using this tool. The issue is solely related to gates that have single jetways which up until v2 could be controlled via GSX.

Based on your reply, does this now mean that GSX can no longer control jetways at OMDB v2 at all?

Edited September 17Sep 17 by COT_87

3 hours ago, COT_87 said:

Hi Kyle,

I have the tool already installed and gates that use Inibuilds multiple jetways are working while using this tool. The issue is solely related to gates that have single jetways which up until v2 could be controlled via GSX.

Based on your reply, does this now mean that GSX can no longer control jetways at OMDB v2 at all?

Yes, correct.

1 hour ago, iniKyle said:

Yes, correct.

Can you explain anymore on the rationale of that decision? If that is the case then we no longer will be able to see passengers board the aircraft in OMDB v2. As per the latest GSX update if it senses you are using Inibuilds own jetways then it will disable showing passengers boarding. I'm guessing this would also then break seated passengers since the passengers will no longer 'board' the aircraft.

In Inibuilds KORD, we could use multi jetways but also have GSX control other single jetways at gates that did have multi jetways.

I don't mean to be a pain about this but it's very surprising that Inibuilds has made this decision.

Edited September 17Sep 17 by COT_87

38 minutes ago, COT_87 said:

Can you explain anymore on the rationale of that decision? If that is the case then we no longer will be able to see passengers board the aircraft in OMDB v2. As per the latest GSX update if it senses you are using Inibuilds own jetways then it will disable showing passengers boarding. I'm guessing this would also then break seated passengers since the passengers will no longer 'board' the aircraft.

In Inibuilds KORD, we could use multi jetways but also have GSX control other single jetways at gates that did have multi jetways.

I don't mean to be a pain about this but it's very surprising that Inibuilds has made this decision.

Thanks for your feedback.

I have made the team aware, thanks for your patience as we continue to investigate!