Hi all,

After the recent SU 6.1 and Nvidia driver 616.64 update, I can no longer load the A350, the GPU hangs and then closes the sim.

I have tried clearing the WASM folder, where the plane will load initially, but then hangs and I cannot enter the cockpit or interact.

Same goes after a full re-install. Loads initially then hangs, any further attempts to load it results in the below message.

Happens at all airports.

No other aircraft I own is affected.

Edited 9 hours ago9 hr by Liamr685

Appears other have had this issue in the last few days with other aircraft, but mostly solved with 616.64.

Just your A350 that isn’t playing ball at the moment.

Microsoft Flight Simulator Forums

ERROR Crash: msfs error: dxgi_error_device_hung (0x887a0006)

I keep getting the following CTDs MSFS DXGI_ERROR_DEVICE_HUNG (0x887a0006) In event viewer: “nvlddmkm Event ID 153” This happens just before the crash, though “The activation of the CLSID Windows.

Well, further edit @iniKyle

Issue isn't solved.

Same error comes back due to gpu hang and causes the sim to CTD.

Issue is only with the A350.

Fenix A32X, iFly 737Max, TFDi MD11, i have 0 issues

Might be worth you guy as developers logging an issue with Nvidia?

not sure just us FS users can create enough momentum for them to investigate?

Another thread in relation to this driver

https://forums.flightsimulator.com/t/nvidia-geforce-game-ready-driver-616-64/775593/3

Edited 9 hours ago9 hr by Liamr685

20 minutes ago, Liamr685 said:

Well, further edit @iniKyle

Issue isn't solved.

Same error comes back due to gpu hang and causes the sim to CTD.

Issue is only with the A350.

Fenix A32X, iFly 737Max, TFDi MD11, i have 0 issues

Might be worth you guy as developers logging an issue with Nvidia?

not sure just us FS users can create enough momentum for them to investigate?

Another thread in relation to this driver

https://forums.flightsimulator.com/t/nvidia-geforce-game-ready-driver-616-64/775593/3

Interesting. I am currently on 610.88 and having no issues. I will update drivers and report back.

Thanks for your patience!

36 minutes ago, Liamr685 said:

Well, further edit @iniKyle

Issue isn't solved.

Same error comes back due to gpu hang and causes the sim to CTD.

Issue is only with the A350.

Fenix A32X, iFly 737Max, TFDi MD11, i have 0 issues

Might be worth you guy as developers logging an issue with Nvidia?

not sure just us FS users can create enough momentum for them to investigate?

Another thread in relation to this driver

https://forums.flightsimulator.com/t/nvidia-geforce-game-ready-driver-616-64/775593/3

Update: Just installed newest driver (616.64), restarted PC and loaded in perfectly fine. I'm not entirely sure what could be causing the issue. What GPU are you using?

Thanks!

43 minutes ago, iniKyle said:

Update: Just installed newest driver (616.64), restarted PC and loaded in perfectly fine. I'm not entirely sure what could be causing the issue. What GPU are you using?

Thanks!

RTX5070Ti

It’s an odd one as when I made this initial post I had got it working again, but after doing a couple of flights in the Fenix, I decided just to try and load up the 350 again as I was planned a flight in it tomorrow,, and I have the same issue as before, aircraft fails to load and GPU hangs.

I originally installed the driver on its release day on September 3rd.

I don’t think anything should have changed between then and you installing it now, to warrant me doing a driver reinstall.

Edited 7 hours ago7 hr by Liamr685

1 minute ago, Liamr685 said:

RTX5070Ti

It’s an odd one as when I made this initial post I had got it working again, but after doing a couple of flights in the Fenix, I decided just to try and load up the 350 again as I was planned a flight in it tomorrow,, and I have the same issue as before, aircraft fails to load and GPU hangs.

If you're willing, I’d recommend giving this tool a try. I use it myself and can vouch for it. It’s helped tremendously in certain situations.

Note: If you do decide to use the tool, restart your PC afterwards, then try jumping into the A350.

https://flightsim.to/addon/92765/msfs2024-cache-removal-tool

4 minutes ago, iniKyle said:

If you're willing, I’d recommend giving this tool a try. I use it myself and can vouch for it. It’s helped tremendously in certain situations.

Note: If you do decide to use the tool, restart your PC afterwards, then try jumping into the A350.

https://flightsim.to/addon/92765/msfs2024-cache-removal-tool

Does the 350 use virtual displays?

There’s a hot fix (616.86) which fixes:

This hotfix addresses the following:

• Intermittent flicker may be observed in browsers when navigating to certain websites [6673430]

• Fixed an issue where virtual displays could not be created after updating to driver 616.56 [6674464]

• Remote Desktop Protocol (RDP) sessions may display a black screen after updating to driver 616.56 [6687328]

https://nvidia.custhelp.com/app/answers/detail/a_id/5906/~/geforce-hotfix-display-driver-version-616.86

Edited 7 hours ago7 hr by Liamr685

4 hours ago, Liamr685 said:

Does the 350 use virtual displays?

There’s a hot fix (616.86) which fixes:

This hotfix addresses the following:

• Intermittent flicker may be observed in browsers when navigating to certain websites [6673430]

• Fixed an issue where virtual displays could not be created after updating to driver 616.56 [6674464]

• Remote Desktop Protocol (RDP) sessions may display a black screen after updating to driver 616.56 [6687328]

https://nvidia.custhelp.com/app/answers/detail/a_id/5906/~/geforce-hotfix-display-driver-version-616.86

I'm not entirely sure, it can't hurt to try the hotfix though!