Taxied to gate H15, and the jetway extended to the plane (Fenix 319), but instead of deplaning through the jetway, a bus showed up, and the GSX control panel said jetways were not available at this gate. 🤨

On 8/22/2026 at 5:15 AM, LukeFF said:

Taxied to gate H15, and the jetway extended to the plane (Fenix 319), but instead of deplaning through the jetway, a bus showed up, and the GSX control panel said jetways were not available at this gate. 🤨

Hi,

I just tested this on my end and I'm not having any issues.

I've attached some screenshots below for reference. Please make sure you have the correct and most up-to-date GSX profile installed through iniManager. You can uninstall and reinstall the profile to ensure you have the latest version.

Also, make sure Disable rear staircase if jetway is enabled in your GSX settings.

Thanks!