a350-1000 THE UPTADE JUST BROKE THE A350??

[Mowlly]

Hello, I hope you’re doing well. I’m doing very well on my side. So, I recently tested the A350-1000 with the new update. I wanted to see what improvements it brought and what was made better, and I realize that the aircraft has actually gotten worse than in the previous update.

It doesn’t respond properly to the inputs I make. For example, when I click to select departures or arrivals, it takes forever to load. When I switch the camera, I press once to go outside, but it brings me back inside, and I have to press again for it to finally go outside.

The throttle has a big issue: I can’t hold it down like before to set TOGA, and to reduce power I also have to press multiple times instead of holding it. Now I’m forced to do tiny micro-presses, which is really annoying.

I tried to do a flight with it, but it’s impossible to taxi correctly, the aircraft doesn’t respond to my inputs anymore. I don’t know what you did to the Airbus A350, but I’m on Xbox Series X and honestly, it’s a nightmare using the plane right now.

Before the update, it worked perfectly fine, really really well. I don’t know what was changed, but please, please fix this aircraft because right now it’s impossible to even complete a flight. There are issues everywhere.

I tried flying it but even the cockpit screens don’t turn on properly—what’s going on? What kind of update was this? When I try to steer with the joystick and rudder pedals, the plane kind of turns but at the same time it blocks—it doesn’t really turn smoothly like it used to.

In short, an urgent fix is necessary because right now the aircraft is unplayable

[Mowlly]

I also want to point out that when I try to load the weight using SimBrief, it tells me that I selected the wrong aircraft, even though it’s actually the correct one. The fuel I set is also correct, but when I try to load it, it doesn’t work either.

I also notice some small performance bugs. I don’t know why, but I can promise you—guarantee it one million percent—that it worked perfectly fine with the previous update. But with this new update, I’m sorry to say, it’s a complete disaster on my side

[Eddie]

Hello,

I apologize for the inconvenience. We've already submitted version 1.1.4. It'll unfortunately take some time to come to Xbox as seen with previous updates. Please note, I cannot answer as to when it will come. It is quite odd as I haven't seen any other Xbox user have issues to this extent. Are you able to "re-stream" the package via the owned products library? 

Thank you 🙂 

[Mowlly]

Actually, I find this very strange because before the update it worked perfectly. Now, as I mentioned, when I click once it doesn’t work — I have to click 2, 3, or even 4 times for it to respond, as if the touchscreen wasn’t reacting. The pack in question is the Airbus A350 with the British Airways liveries inside, and it’s the only pack I’ve used so far. I also tested the other packs with the A350-900 variant and it’s the same issue. I think this bug is rather global across all the A350s.
 

[Eddie]

That is indeed odd, we haven't changed anything in that sense for those issues to arise out of nowhere. Perhaps SU3 on Xbox has a role in all of this? We'll double check but we definitely didn't notice these degradations when testing the Xbox build. Hopefully 1.1.4 resolves these issues for your regardless.

Thank you