Aggravated. I've Had enough.

[Peter]

After numerous crashes and freezes time and time and time again.....

I only have so much time to ENJOY this hobby. At this point im beyond frustration and been very patient. 

A350 Deleted....

I will be weary before I buy another product from INI.

Edited Monday at 01:04 AM by Peter

[haza2]

6 hours ago, Peter said:

After numerous crashes and freezes time and time and time again.....

I only have so much time to ENJOY this hobby. At this point im beyond frustration and been very patient. 

A350 Deleted....

I will be weary before I buy another product from INI.

Hello @Peter

I completely appreciate your position. We all live busy lives and we want this hobby to be enjoyable and not stressful. Please could you tell me what steps you have made to try and stop the crashes?

Thank you

H

[Peter]

Thank you for the response.  Im sorry, I dont understand the question.

As a paying customer, not a beta tester, what Am I suppose to do to " try and stop crashes"? 

It seems that you're implying i do something more than pay YOU, install the aircraft and fly.

Please advise and perhaps show me in your terms of service what as a paying customer I should do further.. Thank you

 

Edited Monday at 08:30 PM by Peter

[foliainfx]

7 minutes ago, Peter said:

Thank you for the response.  Im sorry, I dont understand the question.

As a paying customer, not a beta tester, what Am I suppose to do to " try and stop crashes"? 

It seems that you're implying i do something more than pay YOU, install the aircraft and fly.

Please advise and perhaps show me in your terms of service what as a paying customer I should do further.. Thank you

 

Crashes can be hard to reproduce, so they need things like the save file to replicate it and take a look, that's just an issue with CTDs and WASM crashes you can't avoid.

[Peter]

9 minutes ago, foliainfx said:

Crashes can be hard to reproduce, so they need things like the save file to replicate it and take a look, that's just an issue with CTDs and WASM crashes you can't avoid.

Appreciate the feedback, however, Im not a beta tester. and/or developer.  Like so many other planes i own and fly, I do not have to save files, look at reports, etc...

Those things seem to be duties of a beta tester, not a paying customer. I would need to be compensated ( even with a free plane/ acess to other products) to provide that type of service. After all ,that's only fair. 

Its not really something i want to do. I prefer to pay the full price and just enjoy flying the plane from point A to B. Rinse and repeat

Edited Monday at 08:43 PM by Peter

[foliainfx]

10 minutes ago, Peter said:

Appreciate the feedback, however, Im not a beta tester. and/or developer.  Like so many other planes i own and fly, I do not have to save files, look at reports, etc...

Those things seem to be duties of a beta tester, not a paying customer. I would need to be compensated ( even with a free plane/ acess to other products) to provide that type of service. After all ,that's only fair. 

Its not really something i want to do. I prefer to pay the full price and just enjoy flying the plane from point A to B. Rinse and repeat

A tester and/or dev can try and replicate it but it's a lot easier to just hand them the save file so they can look into it, it's unfortunate but it is what it is.

[Jack Dudley]

On 7/14/2025 at 9:25 PM, Peter said:

Thank you for the response.  Im sorry, I dont understand the question.

As a paying customer, not a beta tester, what Am I suppose to do to " try and stop crashes"? 

It seems that you're implying i do something more than pay YOU, install the aircraft and fly.

Please advise and perhaps show me in your terms of service what as a paying customer I should do further.. Thank you

 

Why are you being so rude, moronic, and ridiculous about this? If you want to have your issue fixed, you enters to provide data to fix it. Not providing data means that the devs cannot possibly hope to fix it, as they don’t know the bug you are on about, or how to get at it, or where it is etc. Correct - you aren’t a beta tester. But if you want anything to be done, you need to talk, and GIVE DATA on the issue, instead of complaining about it. I don’t think iniBuilds will care, if they lose a customer. Especially not if the customer is being rude to moderators and other customers alike. So, I would advise you to get off your high horse, and either accept the offer to HELP you, or leave it, and don’t complain anymore. Have a nice day.