A350 freezing in flight

[Eddie]

Hello,

I can assure you that if we somehow could sit for a weekend and resolve all WASM crashes with ease, we would have done so a long time ago. It is important to understand that we want you all to be happy. We have fixed countless of different WASM crashes and most that WE can fix have been. There will always be more that are either user-specific or very situational, something impossible for us to catch in testing prior to pushing out a patch.

At this point a simulator-wide fix is needed to substantially lessen / remove this issue. We are hopeful with SU3 release, these crashes will become a lot less if not eliminated entirely. Again, I understand your frustration and I get it feels like we aren't doing anything to resolve them, but we are and have been, it has just reached a point of "not much can be done".

Thank you for your understanding 🙂

[iFlySimX]

1 hour ago, Eddie said:

Hello,

I can assure you that if we somehow could sit for a weekend and resolve all WASM crashes with ease, we would have done so a long time ago. It is important to understand that we want you all to be happy. We have fixed countless of different WASM crashes and most that WE can fix have been. There will always be more that are either user-specific or very situational, something impossible for us to catch in testing prior to pushing out a patch.

At this point a simulator-wide fix is needed to substantially lessen / remove this issue. We are hopeful with SU3 release, these crashes will become a lot less if not eliminated entirely. Again, I understand your frustration and I get it feels like we aren't doing anything to resolve them, but we are and have been, it has just reached a point of "not much can be done".

Thank you for your understanding 🙂

So why aren't we having these VASM issues with other airliners...Why are you SOO depended on Asobo? 

[Eddie]

Just now, iFlySimX said:

So why aren't we having these VASM issues with other airliners...Why are you SOO depended on Asobo? 

Some are having WASM crashes with other airliners, too. Like I've mentioned, we have fixed the majority that are fixable from our end. I don't know what else to tell you to make you believe me. I have exhausted every single way to communicate this and will of course continue to do so but at this rate it does feel like no matter what is said, it falls on deaf ears regardless.
Again, we want happy customers. Ignoring a problem as frustrating as WASM crashes is is not something we are doing or have done at any point. 

 

[iFlySimX]

1 minute ago, Eddie said:

Some are having WASM crashes with other airliners, too. Like I've mentioned, we have fixed the majority that are fixable from our end. I don't know what else to tell you to make you believe me. I have exhausted every single way to communicate this and will of course continue to do so but at this rate it does feel like no matter what is said, it falls on deaf ears regardless.
Again, we want happy customers. Ignoring a problem as frustrating as WASM crashes is is not something we are doing or have done at any point. 

 

Sorry but I've RARELY (can't remember the last time) had issues with VASM crashes in other Airliners (Outside of iniBuild Airliners). This is what makes all this very frustrating. With the A350 it's flight after flight and every new update, something new happen in a negative way. I don't even know what else to say....Paying this much for an Airliner and having so many issues...Not fun. 

[foliainfx]

19 minutes ago, iFlySimX said:

Sorry but I've RARELY (can't remember the last time) had issues with VASM crashes in other Airliners (Outside of iniBuild Airliners). This is what makes all this very frustrating. With the A350 it's flight after flight and every new update, something new happen in a negative way. I don't even know what else to say....Paying this much for an Airliner and having so many issues...Not fun. 

You might not, but there are posts about this in the Fenix Discord server for example, PMDG also gets them.

[iFlySimX]

15 minutes ago, foliainfx said:

You might not, but there are posts about this in the Fenix Discord server for example, PMDG also gets them.

Of course, no product is perfect—but the frequency of these issues with the iniBuilds A350 seems noticeably higher compared to what I’ve seen with other aircraft.
 

[foliainfx]

1 minute ago, iFlySimX said:

Of course, no product is perfect—but the frequency of these issues with the iniBuilds A350 seems noticeably higher compared to what I’ve seen with other aircraft.
 

Haven't seen a lot about them on the forum personally, idk how it is in the Discord server

[urhbantour]

In flight? Congratulations! I have freeze before flight, just recieve flt plan