GSX OIS load and pushback

[Hakatree]

Hello,

I'm not sure what I'm missing here. In the OIS, I import the SimBrief loadsheet, then I tap the "GSX Load Plane" button. I hear the announcement, "Crew boarding started," and I'm prompted to choose who I want to board. I select "both," afterwards  passenger boarding begins.

However, things get strange afterwards. Once the passengers finish boarding, refuelling doesn't start as expected. Since the initial fuel load (the one the plane loads with from the games menu) is sufficient for the trip, I proceed to the GSX menu in the OIS to prepare for pushback. It displays a message along the lines of "waiting for other services to finish." At this point, there are no active services—no cargo loading, passenger boarding, or refuelling. Despite this, the jetways remain attached to the plane, and I can't retract them. Naturally, the pushback won't commence either.

To resolve the issue, I reset the Couatl server. When I do this, the default GSX profile for the aircraft changes—the tug truck is replaced by a default tug with a "pole stick." After this reset, the fuel truck arrives and loads the simbrief fuel load and afterwards I'm finally able to start the pushback.

It's a very odd situation. What is the correct procedure to get the plane loaded and pushed back using the aircraft's GSX profile

[Integrator]

Hello, pilot! To resolve this issue - in the GSX menu select "Additional Services", then select - "Dismiss GPU"

Ola-la!

[Hakatree]

2 hours ago, Integrator said:

Hello, pilot! To resolve this issue - in the GSX menu select "Additional Services", then select - "Dismiss GPU"

Ola-la!

Thanks I will give it a try

 

[Integrator]

Hi, Pilot! How do you do?)

 

[Hakatree]

3 hours ago, Integrator said:

Hi, Pilot! How do you do?)

 

Hello, didn't work. I had to again restart the coutl server connection.

[Integrator]

In what airport you do this? IKAO? Custom or standart? Number of gate? Sim 2020 or 2024?

 

Edited 12 hours ago by Integrator

[Integrator]

My flight: 2024, A350-900, UUEE, gate 134 custom scenery, profile for GSX installed

Plan flight in OIS - UUEE-ULLI

Load with GSX

After finishing boarding - off on the overhead Ext1 and Ext2

On the OIS - Ground -  off GPU

On the OIS - Ground - in the GSX menu select "Additional Services", then select - "Dismiss GPU"

On the OIS in GSX menu - Prepare pushback

Jetway - retract and pushback - starting

Sorry for my English, i am in Moscow, Russia

Edited 10 hours ago by Integrator