a350 crash！

[mikko85]

I'd like to report an issue: When loading the inibuilds A350 in the 2024 version of Microsoft Flight Simulator, the game crashes and abruptly returns to the desktop.
 
After two days of troubleshooting, including reinstalling the game, checking the plugins, and reinstalling the operating system, I have finally identified an issue with this A350 aircraft model. That is, there is a probability of the game crashing when loading. Especially, the closer it is to the ground, the more likely the crash will occur.
 
As for the default aircraft, when zooming in on the scenery to select the spawn location, the closer it is to the ground, the more likely it is to keep spinning infinitely and fail to load. However, it will not crash. For example, the default A310 aircraft in the game, which is also from your company, will not crash. But when the A350 is loaded into the game when it is close enough to the ground, it will almost certainly crash.

[blueskies2k40]

20 hours ago, mikko85 said:

I'd like to report an issue: When loading the inibuilds A350 in the 2024 version of Microsoft Flight Simulator, the game crashes and abruptly returns to the desktop.
 
After two days of troubleshooting, including reinstalling the game, checking the plugins, and reinstalling the operating system, I have finally identified an issue with this A350 aircraft model. That is, there is a probability of the game crashing when loading. Especially, the closer it is to the ground, the more likely the crash will occur.
 
As for the default aircraft, when zooming in on the scenery to select the spawn location, the closer it is to the ground, the more likely it is to keep spinning infinitely and fail to load. However, it will not crash. For example, the default A310 aircraft in the game, which is also from your company, will not crash. But when the A350 is loaded into the game when it is close enough to the ground, it will almost certainly crash.

mines does same thin but on msfs2020 and inibuilds support does little help.

[haza2]

1 hour ago, blueskies2k40 said:

mines does same thin but on msfs2020 and inibuilds support does little help.

We look at all bug reports and have released 3 updates and over 160 fixes.

 

I will forward this onto the team who will likely require some more information.