A350 & A330 SUDDEN SHUTDOWN

[Maickpapa16]

Hello everyone, I want to report a rather exhausting problem.. especially when you spend a lot of money on the simulator and the same amount on an addon (A350). I would like to point out that on MSFS2020 I have never flown inibuilds so what is happening to me now on MSFS2024 has never happened to me. Practically since I have had the sim (from day one) I have been really excited to finally be able to fly long haul with the A330 family and now with the A350 series. However, with these types of aircraft when I get to 5/6 hours of flight, the aircraft suddenly out of nowhere or the autopilot disconnects (and that would be the least) or the TOTAL SHUTDOWN OF AIRCRAFT always happens punctually and this thing brings a lot of frustration and anger because as you can imagine one spends a couple of hours just programming a long haul, you do all the SOPs for the aircraft you fly, take off, you are in cruise and out of the blue the aircraft shuts down after 5/6 hours. The cockpit of course fills up with alarms and most of the displays naturally go off leaving only the essential ones powered by batteries and the plane slowly starts to fall because I no longer have control of anything, starting from the engines up to the primary and secondary flight controls. I MUST FIRST NOTE that this only happens on inibuilds aircraft. Has anyone ever heard of this type of problem?

[haza2]

I appreciate that is frustrating. I am going to forward onto a team member.

[nightpik]

I got the same issue.

When I fly a330 I'am unable to restart the engine a continue the flight.

In the A350 the same thing happen but in this case I'am able to restart the engine and finish the flight. 

This happen to me on the Beta SU1 and on the release. 

 

 

[Maickpapa16]

@nightpik in my sim that’s fault happens from day one of the sim, and just with inibuilds aircraft for long haul. I'm very very sorry for this

[AnthonS1]

Same happening with me and SU1 and short and long-haul flights in the A350-even occurring a few minutes after I takeoff from Heathrow after setting panel state to ready for takeoff or startup from cold and dark-frustrates me.

Edited March 11 by AnthonS1

[haza2]

Have you guys reported this issue?

 

[Maickpapa16]

@haza2 I'm only reporting it here and on some forums on discord. Anyway it's absurd to spend 100€ on an aircraft and then someone has to stay here and spend time on the manufacturer's forum because the inibuilds planes turn off. do something because only inibuilds has this problem. if i fly long range with FlyByWire or PMDG these problems do not exist.

[Flyniner]

Hello, have you tried to disable crash damage and aircraft stress damage and engine stress damage in the assistance settings in msfs. Maybe that could be the issue I suggest you give it a try and see

[nightpik]

1 hour ago, Flyniner said:

Hello, have you tried to disable crash damage and aircraft stress damage and engine stress damage in the assistance settings in msfs. Maybe that could be the issue I suggest you give it a try and see

I went just to confirm and yes they are all disable. The issue is the engine out of no where they are shut down. 

So far only inibuild planes does this. I flown fenix and inibuild plane so far in msfs 2024 and only in the fenix I am able to finish flight without issue. 

 

 

[Maickpapa16]

I also have everything disabled except the freezing effect that I just disabled, so I think this is not the problem. The exhausting thing is that in the sim you can change very little because in any case, since it is a fault that only happens with inibuilds planes and not with other manufacturers, only the manufacturer can tell us how to solve it or someone who has already been through it

[nightpik]

I did an almost 5 hours flight today on the latest version of the a350 from CYUL to CYVR. Nothing happened to me this time. I will have to give a try on the a330 when I have time. @Maickpapa16

[Maickpapa16]

yes it's normal, the problem on the A350 occurred 6 hours and 50 minutes after take-off (that's what the FLT on the ECAM showed) on a transatlantic flight LFPO-KBOS while I was short on final on 27 😐 ... previously to this horrible event, I had done a 5 hour and 40 minute flight from EKCH-GCTS and I had no problems either

[nightpik]

happen to me in less than 4Hours. so this is better in my case. In the a330 I got the issue on less than 2 hours. 

[Maickpapa16]

as I was telling you with the A350 after 6 hours and 50 minutes of flight, on the A330 instead it happened to me after 4 hours and 20 minutes of flight in the middle of the Atlantic Ocean while I was en route between EGLL-KIAD 😞

[nightpik]

@Maickpapa16 little update yesterday as I was doing EGLL to KJFK the engine shutdown twice. As i look in the dev mode for error there was any. Then I decide to look at the firmware of thrusmaster tca quandrant, at that point I found the issue it was making error 0x00001046 and than nothing not even detected nowhere. I try multiple pc a still not being detected. 

So I order a new one, I will have to do a long flight. 

My quadrant was doing this since december, and it die finally.  maybe your's is going on that path too.  hope not  

[Titus]

Hello, I had pretty much the same issue. In my case it was the control "ENGINE AUTOSTOP" that was assignet to a button on my throttle quadrant. After I deleted the setting, the problem was solved for me. It wouldn´t make sence that it only happens on Inibuilds planes for you but I think it is worth checking it out.

[Maickpapa16]

I will control this setting on my sim and if this option is inserted I do delete immediately, but for know if the failure is it I do try when I will’ve a few moment for make a long haul flight, because in my case the problem as arrived after 6 or 7 hours of flight. 

[mseder]

Have flown a LOT of long-distance flights with the A350 and that has never happened. But I'm on MSFS2020 so this looks like a MS2024 issue.

[Eddie]

Hi,

A lot of issues such as these can be cleared by double-checking all of your bindings and assistance options. Like many have suggested, please make sure no conflicting bindings are present. 

Thank you