Elijah Hobbs

Hi iniBuilds Support Team, My name is Elijah. I recently purchased your Airbus A350 after experiencing it at Flight Sim Expo and was truly impressed with its level of detail and immersion. However, since installation, I’ve been unable to operate the aircraft successfully in Microsoft Flight Simulator 2024. Despite repeated attempts and extensive troubleshooting, the A350 always loads in a cold-and-dark state, and I’m unable to activate any systems. Below are the full details to assist your technical team in diagnosing the issue. ISSUE DESCRIPTION Aircraft loads with no power, regardless of starting at gate or runway. Battery switches do not activate any systems. All cockpit displays (including MCDUs) remain off. No throttle response via mouse or hardware. Engines do not spool, even when loading "ready on runway." This occurs at all airports tested. 🔧 TROUBLESHOOTING STEPS ALREADY TAKEN Reinstalled the aircraft 3+ times via the iniBuilds Installer. Deleted all residual files in: Community folder WASM folder (MSFS2024) Installed A350 into an empty Community folder (only aircraft installed). Verified Microsoft Flight Simulator was cleanly reinstalled 2 weeks ago. Tested both gate and runway spawns — same cold-and-dark issue with no response. NVIDIA GPU drivers updated (latest Game Ready drivers). Windows and Xbox App updated. Confirmed other payware aircraft (e.g., PMDG 737, Fenix A320) are fully operational. Developer Mode checked in MSFS — no visible errors related to the aircraft. WASM modules are enabled. INSTALLATION DETAILS Microsoft Flight Simulator Version: 1.4.20.0 (Microsoft Store/Xbox App version) Install Path (Community Folder): D:\WpSystem\S-1-5-21-2522608883-2117060061-7209756-1002\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalCache\Packages\Community WASM Path: D:\WpSystem\S-1-5-21-2522608883-2117060061-7209756-1002\AppData\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState\WASM\MSFS2024 SYSTEM SPECS OS: Windows 11 Pro Version: 24H2 Build: 26100.4484 CPU: Intel Core i9-13900K GPU: NVIDIA RTX 4090 (Driver Version 576.88) RAM: 96GB DDR5 Motherboard: ASUS ROG Strix Z790-E Gaming WiFi II Storage: 2TB Corsair MP700 Pro Gen5 NVMe SSD (MSFS installed on D:) Monitor: 27” G-SYNC 240Hz QHD Display Additional Notes Virtualization is enabled in BIOS. DirectX 12 is selected within MSFS. No third-party utilities (e.g., SimBridge, GSX) were active during testing. I appreciate your time and hope to resolve this soon — I’m very eager to fly this aircraft. Thank you again for the care and detail your team puts into every release. Warm regards, Elijah