Oreto

Good morning, I have requested to transfer my A350 order from the store to INI Manager twice, as the MSFS store version is not receiving updates, and I have not received a response email either approving or denying the request. I made the first request on March 6th, and the second on April 1st. In both cases, I received the request confirmation email from INIBuilds but nothing more. Can you please check this and let me know if the transfer is possible? Thank you.