Hi Eddie
Been a while. You promised to contact the A350 team - what happened? Please realise that clear communication is a must if you want customers to build a trust in your company's ability to deliver something worth purchasing.
All you need is a one of these answers:
A: We are working on it and expect to be ready by XX/XX-202X - at least I assume it is in this decade.
B: We are not working on it so fxxk off. We don't really care that we said that we where working with with WinWing - we changed our mind or whatever - Fact is you will never get this.
C: We don't know as our product was developed by Kevin a 19 year old magician who have since departed the company.
Yes, I am being sarcastic but try seeing it from your users point of view. It has been months since we promised it would work and all we get is as useful as the White House Press secretary.
Just give us an answer we can rely on..
Thanks