Sim Crash problem (This aircraft is a complete disappointment)

[HuseyinErogul787]

I installed the A350 aircraft for MSFS 2024. When I connected my Navigraph account through the OIS screen and clicked the "Update Navdata" button, the simulator crashed. Despite trying repeatedly and uninstalling and reinstalling the aircraft, the same issue persisted. I then completely uninstalled MSFS 2024 and reinstalled it, but the same problem occurred again. Currently, I am unable to even start the simulator with the A350 aircraft. I also encountered issues retrieving ATIS information from the system in the 2020 version of this product. I haven’t been able to start a single flight for the past 9 hours. This aircraft has become a complete disappointment for me. The plane I was eagerly anticipating turned out to be a total disaster. It has become the worst MSFS product I’ve ever purchased.

[frank_m]

SU1 Beta installed?

[HuseyinErogul787]

Yes sir, installed.

[Swisspilot1986]

try to clean your computer or even resetting Windows. It can be a personal problem since there are simmers that haven't such problems at all. 

[Swisspilot1986]

+clear the WASM folders

[HuseyinErogul787]

I understand that. But I'm sure about my windows, It's new. I don't think It is about my system.

Edited March 6 by HuseyinErogul787

[HuseyinErogul787]

I don't know what WASM folder is.

[Swisspilot1986]

 

[HuseyinErogul787]

But I have uninstalled simulator and install again. So, should not this clear this WASM folders?

[HuseyinErogul787]

Also, MSFS 2020 is installed on my computer. Therefore, I don't know which folder to clean or how to do it.

[Eddie]

The WASM folders are independent of that. There is a guide linked above on how to do this.