Freccia Posted February 17 Share Posted February 17 Hi, I have downloaded the new version of iniManager but in the "My product" section I don't see the EGLL airport purchased on Simmarket (I only see Queenstown Airport bought directly on the inibuilds site). It's normal? Link to comment Share on other sites More sharing options...
Administrators Sam Posted February 17 Administrators Share Posted February 17 Hello, Only purchases made on the iniBuilds Store will show as purchased within the iniManager. You can submit a transfer request here to have your simMarket purchase transferred to the iniManager. Sam Wheeler Senior Management | iniBuildsinibuilds.com Link to comment Share on other sites More sharing options...
Freccia Posted February 17 Author Share Posted February 17 Thanks for your assistance, I just finished the transfer process. 1 Link to comment Share on other sites More sharing options...
gypsyczar Posted February 21 Share Posted February 21 Just purchased Detroit via the ini store. Product shows in the orders page but does not show up in ini manager. No way to install Link to comment Share on other sites More sharing options...
Administrators mattY Posted February 21 Administrators Share Posted February 21 2 hours ago, gypsyczar said: Just purchased Detroit via the ini store. Product shows in the orders page but does not show up in ini manager. No way to install Can you confirm your order number please and I will have a look into this. Matt Y.Head of Vendors & Partners | iniBuilds Link to comment Share on other sites More sharing options...
gypsyczar Posted February 21 Share Posted February 21 Order number 60426 Link to comment Share on other sites More sharing options...
Administrators mattY Posted February 21 Administrators Share Posted February 21 The order is showing as fulfilled, please can you kindly check the following: - Log out and back in to the account used to purchase. - Using the latest version of the iniManager (v2.10) - https://www.inibuilds.com/inimanager - No VPN is in use. Matt Y.Head of Vendors & Partners | iniBuilds Link to comment Share on other sites More sharing options...
gypsyczar Posted February 21 Share Posted February 21 Still no joy. Product does not show up in in ini manager Link to comment Share on other sites More sharing options...
Freccia Posted February 21 Author Share Posted February 21 (edited) All right, now I see EGLL in iniManager Edited February 21 by Freccia 1 Link to comment Share on other sites More sharing options...
gypsyczar Posted February 21 Share Posted February 21 How about emailing me a direct link so that I can download and install the product that I purchased. Link to comment Share on other sites More sharing options...
Administrators mattY Posted February 22 Administrators Share Posted February 22 Please contact support directly and we'll be happy to assist further. https://www.inibuilds.com/contact Matt Y.Head of Vendors & Partners | iniBuilds Link to comment Share on other sites More sharing options...
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